Contact
Questions about a booking, group rates for your crew, or which state course you need? Our team is here to help.
Enquiry FAQs
Enquiries submitted through this form are answered within one business day, and usually within a few hours during office hours. If your class starts within 24 hours, please call 1300 335 011 rather than emailing so we can help immediately.
Our team is available Monday to Friday 7:00am to 7:00pm AEST, Saturday 8:00am to 4:00pm and Sunday 9:00am to 3:00pm. Trainers are also contactable during scheduled class times if you have trouble joining a session.
Call 1300 335 011 straight away. Your Zoom link and enrolment form are emailed one hour before your session, so if it hasn't arrived, check your junk folder first, then call us and we'll resend it and hold your place.
Call 1300 335 011 or send an enquiry with your company name, the number of participants and your preferred dates. We run private sessions for builders, labour hire firms, councils and government contractors, and can schedule outside standard class times for whole crews.
Yes. Email info@whitecardwebinars.com.au from the address you enrolled with, including your full name and the approximate date of your class, and we'll reissue your documentation. There is no need to repeat the course — CPCWHS1001 does not expire.
Book the course for the state where your card will be issued, not necessarily where you live. If you work across borders or aren't sure, call us and we'll confirm the right option before you pay.
Our office is at Suite 1802 / 45 Clarence St, Sydney NSW 2000. All training is delivered online, so there is no need to attend in person — but our team is reachable by phone and email during the hours listed above.

2026 Finalist
Recognised for training excellence.
Proud supporter
We donate to the National Breast Cancer Foundation to help fund research towards zero deaths from breast cancer.
